Communications
The Kenosha Joint Services Communications Department's mission is to answer all emergency and non-emergency calls in Kenosha County, ascertain the problem, and dispatch an appropriate response in an accurate, efficient manner.
The Communications Department is the Public Safety Answering Point in Kenosha, serving a population of approximately 168,000. The department handles over 320,000 phone calls (including both 911 and non-emergency) annually.
The Communications Department operates, under Wisconsin MABAS, as the dispatch center for Division 101.
In order to meet the high demands of the job, 911 Telecommunicators operate multiple computer systems and perform multiple tasks simultaneously. This includes systems for enhanced and wireless 911 , mapping, computer aided dispatch, emergency medical dispatch, radio systems, automatic vehicle location, and several others.
The department provides dispatch services to the following agencies:
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Hours
Open 24 hours a day, 7 days a week.
Including weekends and holidays.
Services
911 Audio & Radio Traffic Recording Requests
