Kenosha Joint Services - Communications

Communications

The Communications Department’s mission is to answer all emergency calls and non–emergency calls in Kenosha County, ascertain the problem, and dispatch an appropriate response in an accurate, efficient manner.

The department is the Public Safety Answering Point in Kenosha serving a population of approximately 168,000. Over 320,000 phone calls (both 9–1–1 and non–emergency) are handled annually.

The Kenosha Joint Services Communications Department operates, under Wisconsin MABAS, as the dispatch center for Division 101.

In order to meet the high demands of the job, Communications Department 9–1–1 Telecommunicators operate multiple computer systems and perform multiple tasks simultaneously. This includes systems for enhanced and wireless 9–1–1, mapping, computer aided dispatch, emergency medical dispatch, radio systems, automatic vehicle location, and several others.

The department provides dispatch services to the following agencies:

Twin Lakes Volunteer Fire Dept. and Rescue

If you are interested in more information about 9–1–1, please visit the links below.

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Kenosha Joint Services maintains this web site for the purpose of providing general information about our organization, for recruiting efforts, and while we use reasonable efforts to include accurate and up–to–date information, we make no representations as to the accuracy, quality, timeliness, availability, or completeness of the information available, and you should not rely solely upon this site. No warranty is made that this site or its content or services will meet your requirements, or that the site or content will be uninterrupted, timely, secure, or error free.

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Kenosha Joint Services, its employees, its Director, and agents are not liable for any errors or omissions in its content or delivery, or for any form of loss or damage (including any consequential, indirect, incidental, special, or exemplary damages, even if known to us) that may result from its use. This site, in whole or in part, may be modified, suspended or discontinued at any time, with or without notice.

In states which restrict or do not allow the limitation or exclusion of certain warranties or conditions, the above exclusions shall apply to the maximum extent permitted under the law.

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Mission Statement

To operate a civilian agency which provides support services to the Kenosha Sheriff’s Department, Kenosha Police Department, Kenosha Fire Department and various other law enforcement and emergency services agencies in the form of dispatching, records keeping, evidence/identification functions, and fleet maintenance.

To promote city and county government by being efficient and effective in our services through thorough knowledge of the job, proactive planning, and professionalism in the performance of duties.